Voided Invoices still showing against a client on Sales block in DashBoard
Problem reported by Steve Coom 4 weeks ago
I have voided a number of client invoices raised in error.
When i view the client it shows NO invoices outstanding and a 0 balance to be paid (as expected!)
However on the Dashboard on the SALES block it shows the client name with an outstanding balance (the balance is = to the invoices that I have voided), but at the same time the OVERDUE total on the sales block does NOT include the Voided transactions (prior to Voiding - the total was included in the overdue total)
I wasn't expecting to see the voided transactions against the client - surely they should just "disappear" !?
If i click on the £760 against the client name - it shows me all the paid invoices, no outstanding balance - nothing to pay ! - So where is the £760 coming from ! ?