Invoices no longer being received when emailed

Problem reported by Richard Brighton-Knight 5 years ago

I've always emailed invoices to people and it's worked fine but for the past month or so some are no longer being received

3 Replies

Hi Richard,

This sounds like it may in fact be an issue with your own email domain settings then. I would advise checking your SMPT/SPF settings to be sure that there are no issues.

All the best,

Mohamed.

I use the email system as part of ClearBooks which seems to use my own email

Hi Richard,

I am sorry to hear that. Can I ask if you are using the Clear Books sending email or your own domain email?

All the best,

Mohamed.

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