MTD Onboarding Problem

Problem reported by Graeme Thompson 11 months ago

I reregistered with HMRC for MTD onboarding via Clearbooks over a week ago but status is still showing Pending. Contacted HMRC and was told in no uncertain terms that it's an issue with my software. What's going on?

3 Replies

Hi Graeme,

This sounds like your authorisation isn't working. Can I ask you to head to Tax > VAT > MTD Onboarding and the head to step 5 and click deauthorise and then authorise once again. This should help.

All the best,

Mohamed.

Hi Graeme,

Glad to hear that. Have a lovely day.

All the best,

Mohamed.

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