MTD Onboarding Problem

Problem reported by Graeme Thompson 4 years ago

I reregistered with HMRC for MTD onboarding via Clearbooks over a week ago but status is still showing Pending. Contacted HMRC and was told in no uncertain terms that it's an issue with my software. What's going on?

3 Replies

Hi Graeme,

This sounds like your authorisation isn't working. Can I ask you to head to Tax > VAT > MTD Onboarding and the head to step 5 and click deauthorise and then authorise once again. This should help.

All the best,

Mohamed.

Hi Graeme,

Glad to hear that. Have a lovely day.

All the best,

Mohamed.

Reply to this problem

Attach images by dragging and dropping or upload
 

Your comments will be public and can be answered by anyone in the Clear Books community.

Find out what we do and who we are