New sales invoices start with number 21

Problem reported by Graeme Thompson 4 years ago

Recently Clearbooks has been prepopulating the invoice number field with "21" instead of the next number in sequence (in this case 182557). Any idea why this is happening?

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2 Replies

Hi Graeme,

The system is attempting to fill in a gap in the invoice sequence. In this case, you can head to Settings > Configure System > Invoice Preferences where you can set the first invoice number to start from 182557.

Tommy

4 years ago

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