Reverse Charge VAT / Discount issues

Problem reported by Gareth Ricketts 3 months ago

When applying a % discount to an invoice the correct amount in terms of VAT is not being applied to the discount line.

Need to get it sorted as we have a few invoices to send out.

Many thanks

Gareth

3 Replies

Hi Gareth,

Would it be possible for you to raise a support ticket by emailing support@clearbooks.co.uk so that I can take a look at the account and investigate further? Also, if you could send a screenshot of the issue with that email that would be great.

All the best,

Mohamed.

I had raised a telephone query on Monday but haven't received anything since?

Hi Gareth,

I am sorry to hear that. I would advise either raising a ticket or trying to call in again.

All the best,

Mohamed.

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