date format dd-mm-yy not supported

Problem reported by Alexander Hemus 9 years ago

Whenever I try and import, I get the following message:

Have you ticked that your dates are in US format? If yes, then please email contact support

Ticking the box makes no difference.

1 Reply

Hi Alexander,

I'm sorry that no one got back to you sooner on this. I do believe that this has actually been resolved and should be working fine now. Please let me know if this is still not the case for you.

Many Thanks


Reply to this problem

Attach images by dragging and dropping or upload

Your comments will be public and can be answered by anyone in the Clear Books community.

Find out what we do and who we are