Problem reported by Pauline Wighton-Pender 8 months ago
Our bank feed has not connected to our bank since end February.
I have tried renewing the feed and have now disconnected it but Plaid repeatedly reports an ‘error try again later’ message when I try to reconnect but this has been happening for days.
Hi Bobby,
Apologies for the inconvenience caused. Unfortunately, we are still awaiting a fix from TSB and our provider. In the meantime, if transactions are urgent, you can download your bank statement from your online banking and manually import this.
If you require any assistance with importing, please do not hesitate to contact us via the Need Help button at the top right.
Tommy
IM HAVING THE SAME ISSUE MONTH OUT AND MY ACCOUNTINE IS CHASING
Hi Lukasz,
Unfortunately, we are still awaiting for a resolution between TSB and our Bank Feed provider. We are chasing for updates every other day.
We do apologise for the inconvenience. If transactions are urgent, you can manually import bank statements for the meantime.
Tommy
Same here with TSB from Feb. Any updates? Today is 23rd April.
Same here with TSB FROM February. Now 23rd April and nothing…
Hi Pauline,
Thank you for confirming. Unfortunately, they were unable to provide an ETA. I will update you as soon as I have more information.
Tommy
Hi Tommy
It is TSB, do you have an indication of when this may be resolved?
Kind regards Pauline
Hi Pauline,
Can I confirm if you bank with TSB? At current, there is a pending issue for the TSB bank feeds.
Tommy
Hi Tommy
I have tried this also but again message is try again later.
Kind regards
Pauline
Hi Pauline,
In this case, could you click the Delete button, then re-add the feed from scratch? This should resolve the issue.
Tommy
You must 