Explain bank transactions and unpaid invoices

Problem reported by Sam Hobbs 1 week ago

I'm trying to explain 3 payments and allocate them to an unpaid invoice, but the invoice I want to allocate them to isn't showing in the available list of unpaid invoices. I can't work out how to get it to show there - any help appreciated!

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1 Reply

Hi Sam,

When explaining the transaction, you must select the contact which should bring up the outstanding invoices for this customer. Please let me know if this resolves the issue?

Tommy

1 week ago

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