Tried to Void an Expense as the cost was incorrect and got error message

Problem reported by Pauline Woodend 3 weeks ago

I entered the wrong value in an expense PAY00061. Went into edit but unable to change the value here. The online help says to void the record and re-enter. So went into Expenses, selected the record, then tried to void using the button but got message "no expense match the current criteria" after I pressed the void button.

So unable to void or amend the record. Any ideas please. Just started using today

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1 Reply

I have managed to solve. I needed to tick and then go into the record - the void option was then here. The void I was looking at on the screen above is a "filter" for void. This is a bit confusing but sorted now. thanks

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