Duplicate transactions from bank account feed

Problem reported by Lisa Weekes 3 days ago

Hello,

I have just started getting transactions to explain from my recently linked bank account (Cooperative Business online account). It looks like the transactions are being duplicated.

I found a post from 6 months ago which talked about an issue specifically with the Coop account feed. This was due to be fixed in Q4 2025, apparently. However, it appears the same issue still exists? Please could you confirm if this is the case and whether I can delete the duplicates. They are dated on consecutive days and the descriptions are slightly different, but the amounts are the same.

Thanks for your help with this!

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2 Replies

Please note, this has not been answered or solved

3 days ago

Hi Lisa,

Coop had previously implemented a fix that resolved the issue; however, it appears the problem has since resurfaced. This has been re-escalated with them. In the meantime, you will need to manually delete the duplicates.

Tommy

3 days ago

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