weird symbols showing on customer phone number
Problem reported by LJ Pritchard 2 months ago
If the customer phone number uses +44 or is an overseas number, it shows with random symbols on the invoice.
Hi LJ,
I have escalated this with our Technical team to investigate and will keep you updated.
Tommy
I'll try but it was a random occurrence not affecting all invoices, and I have fixed by using the 2nd phone rather than primary one. But I'll see what I can do
Hi LJ,
Apologies for the delayed response. Our Developers had initially amended the affected invoices which were affected by invisible non-ASCII characters copied over to the phone field.
In this case, when logged in, are you able to click the ? at the top right, then click Send Us a Message including an example invoice number or contact affected?
Tommy
Now, some invoices are showing these symbols with a regular phone number - not just with +44. It's not rendering properly in the PDF. I cant see any way to remove the customers phone number from an invoice unless it is removed from the Contact itself?
You must 