Problem reported by simon fenwick 4 weeks ago
Bank update just doesn't update! A promise of every three hours but It often does not update automatically for 5 DAYS! I am not prepared to sign up for full MTD until it does.
Are we still having teething troubles Clearbooks?
SolvedHi Simon,
While our bank feed provider attempts to update and check for new transactions up to four times a day, the actual frequency of when new data is released is determined by your bank. Banks limit these automated requests to prevent an overload on their internal servers.
Additionally, banks can routinely take up to several working days to clear transactions from a pending state to a fully posted state.
Tommy
Thanks Tommy. Its most frustrating but you say it is more a problem with my Bank than Clearbooks. I hope my bank gets up to date with MTD software.
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