Double entries from Bills Inbox and manually entered expenses

Problem reported by Maxine Tuck 1 week ago

Hi, I have just gone through my Bills Inbox and uploaded the necessary statements from my rental agents and also any repairs invoices. By doing this, I have duplicated some invoices and therefore claimed expenses twice. There doesn't seem to be an option to delete the ones that I previously entered manually. How do I delete the ones that I have recorded manually? I need to do this so that I am not claiming expenses twice. Also today I e-mailed through 3 statements from my rental agent to my Bills Inbox, and they have not shown up. Only those that I have attached and allocated (and sadly managed to claim expenses twice in the process!) are showing. This is all new to me. Hope someone can help.

1 Reply

Hi Maxine,

You can void expenses by heading to Dashboard > Expenses > All > Then click on the ID > Void.

For the statements not showing in your bills inbox, when logged in, please click the ? icon and click Send Us a Message with the files attached.

Tommy

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