when you will you fix Duplicate Entries from Co-Op Bank??? This needs reporting
Problem reported by Matthew Rycraft 4 weeks ago
when you will you fix Duplicate Entries from Co-Op Bank??? This needs reporting
Problem reported by Matthew Rycraft 4 weeks ago
when you will you fix Duplicate Entries from Co-Op Bank??? This needs reporting
Hi Matthew,
Unfortunately, this is a known issue on Co-op's side. They have acknowledged the root cause and are actively working on a fix. Worth noting that fixes like this are rarely straightforward: if transactions have been behaving one way for a long time, aligning them with the correct behaviour tends to have a lot of side effects and requires significant testing on their end.
This issue appears to affect all Co-operative Bank customers rather than being specific to a software. The same issue was reported by a Sage user.
Tommy