when you will you fix Duplicate Entries from Co-Op Bank??? This needs reporting

Problem reported by Matthew Rycraft 4 weeks ago

when you will you fix Duplicate Entries from Co-Op Bank??? This needs reporting

1 Reply

Hi Matthew,

Unfortunately, this is a known issue on Co-op's side. They have acknowledged the root cause and are actively working on a fix. Worth noting that fixes like this are rarely straightforward: if transactions have been behaving one way for a long time, aligning them with the correct behaviour tends to have a lot of side effects and requires significant testing on their end.

This issue appears to affect all Co-operative Bank customers rather than being specific to a software. The same issue was reported by a Sage user.

Tommy

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