Bills inbox bugs?

Problem reported by Katie Keat 2 months ago

Today I’ve uploaded an invoice in the app by taking a photo on my phone.

If I then click on bills inbox on the web app it does not appear - I can't see how to find a list/display of my my ‘unallocated’ uploaded invoices anywhere

To find the bill I photographed and input I needed to go to Bank account Unexplained transactions Click on the unexplained transaction of the right amount Allocate to unpaid bills (1 exact match by amount)

The bills inbox has a 'Done' dropdown. For me that contains two invoices I submitted via email which have been explained in my bank rec. and correctly matched.

it also has an item I scanned and have since voided (because it was a duplicate). If I click on that I get an error,.

It does not contain the invoice I photographed and matched to a bank payment today.

To summarise - Bills inbox doesn't show unmatched bills that have been uploaded.

"Bills Inbox DONE" does not consistently show invoices that have been emailed/uploaded and explained.

Solved
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1 Reply

Hi Katie,

To upload scans to the bills inbox, you must select Send Photos to Bills inbox.

It looks like you have used the Bill from photo or upload which allows you to create the bill immediately. Once created, you can find these by heading to Dashboard > Expenses. The transaction will have a PUR prefix.

Tommy

2 months ago

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