Re-authenticate bank feed

Problem reported by Lisa Sandford 3 days ago

Since The Cooperative Bank applied their update over the weekend of the 19th & 20th September we cannot re-authenticate our bank feed. This is now becoming a serious issue as a small business. I can't get a answer from anyone as to what the issue is and when it will be resolved! Is this a nationwide issue or just us?

Write reply1

1 Reply

Hi Lisa,

In this case, instead of re-authenticating, could you delete the feed and then try to re-add it?

Please let me know if the issue persists?

Tommy

3 days ago

Reply to this problem

Attach images by dragging and dropping or upload
 

Your comments will be public and can be answered by anyone in the Clear Books community.

Find out what we do and who we are

Apps

Company

Social