Problem reported by Taryn Edge 8 years ago

When I go to toggle, multi currency, it doesn't show the option of step 2 to choose my currency which is South African Rand. It does say (when enabled). I have the 30 day trial, and am a sole prop, and only need the 9 pound version/month as don't pay VAT. What would the reasons be that I am unable to choose currency? Look forward to your help, and reply. Regards Taryn

4 Replies

Hi Taryn, It looks as thought the currency has been set to pound sterling on your current account - the quickest resolution would be to add a new business and set the default currency to US dollars when creating. To do this log in and click on the drop down list at the top of the menu (currently displaying your company name) and click on the 'Add new business' link.

This will begin a new 30 day trial - you can close the pound sterling account by using the guide below:

HI John, Can I set it to South African Rand. ZAR? I have set a ZAR currency, yet it then converts it the pounds amount. I'm getting a little frustrated. Am I able to use Clear Books in ZAR completely? Thanks for your assistance. Taryn

Thanks John, followed your advice, and have added a new business, and deleted the old. Yahoo, my currency is in Rand :-) Very happy. Let's try get the hang of the rest of the program now. Thanks for your help and support. Much appreciated!

Ah cool - no problem!

Any other issue just let me know :)

Reply to this problem

Attach images by dragging and dropping or upload

Your comments will be public and can be answered by anyone in the Clear Books community.

Find out what we do and who we are