How to deal with incorrect invoice already included on VAT returns
Problem reported by Asher Jacobsberg 7 years ago
Somehow I've got into this situation:
- An invoice (INVxxx) for goods was created.
- Payment was received.
- Rather than allocating the payment to the invoice, a new transaction was created and the payment allocated to that (RECxxx).
- The VAT return containing both INVxxx and RECxxx was submitted.
The mistake was noticed by the customer, but I can't delete RECxxx and allocate the payment to INVxxx.
So I need to get rid of the transaction RECxxx so I can get the VAT back and also show INVxxx as being paid.
Everything that I try ends up with me being blocked because the transactions are included on a VAT return.