User email not updating

Problem reported by Kevin Doran 11 years ago

Is there a predefined limit on the number of times you can change a user's email address?

I'm just fiddling around with things a bit so I can record an instructional video but every time I update a user's email address it just reverts back to the old one even though it says the update has been successful. I've tried deleting the user off then re-adding but the same thing happens when I come to make an amendment.

Slightly annoying since i'd blocked the next two hrs out to record something with that something revolving around making an amendment.

Any ideas?

Solved
Accounting Accounting
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1 Reply

Hi Kevin,

I'm so sorry, I've only just seen this post? I hope you managed to resolve it! As far as I know there is no set limit to the number of changes you can make to an email address. Did you manage to make the change stick?

I hope the video got recorded OK, it would be good to take a look... Maybe we can pick up a few tips!

Regards

Chris

10 years ago

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