User email not updating

Problem reported by Kevin Doran 11 years ago

Is there a predefined limit on the number of times you can change a user's email address?

I'm just fiddling around with things a bit so I can record an instructional video but every time I update a user's email address it just reverts back to the old one even though it says the update has been successful. I've tried deleting the user off then re-adding but the same thing happens when I come to make an amendment.

Slightly annoying since i'd blocked the next two hrs out to record something with that something revolving around making an amendment.

Any ideas?

1 Reply

Hi Kevin,

I'm so sorry, I've only just seen this post? I hope you managed to resolve it! As far as I know there is no set limit to the number of changes you can make to an email address. Did you manage to make the change stick?

I hope the video got recorded OK, it would be good to take a look... Maybe we can pick up a few tips!

Regards

Chris

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