Quoting Page Issues

Problem reported by Tom Williamson 11 years ago

When editing a quote and adding an item at the bottom of the quote and then dragging this item up the quote an issue occurs after I select the update page. An error message will occur saying

Account: Please do not leave empty
Description: Please do not leave empty

At this point multiple new blank items have been added to the bottom of the page, with no description or account info. The number of new blank items created seems to be linked with how many items I moved the new item, that I mentioned in the first paragraph, past. On occasion the error will also remove the account info for the majority of the previously entered products meaning it has to be reselected which can be frustrating.

Thanks

Solved
Accounting Accounting
Write reply4

4 Replies

Hello Tom,

Please can you submit a ticket for this issue with as much detail as you mentioned here. Please could I ask you to add any screenshots of the problem you are receiving also so the development team can see where the problem lies.

Let me know if you need any further help.

Regards,

Vanish

11 years ago

Same error and don't understand the UI/UX for this application at all.

10 years ago

same error as above, what was the solution?

5 years ago

Hi Katie,

I would advise opening a ticket with us so that we can look into this further for you. Could you perhaps email as much detail as you can to contact support and perhaps an example if you have one? Thank you.

All the best,

Mohamed.

5 years ago

Reply to this problem

Attach images by dragging and dropping or upload
 

Your comments will be public and can be answered by anyone in the Clear Books community.

Find out what we do and who we are

Apps

Company

Social