Bank feed asking for subscription not working.

Problem reported by Jason Oxley 10 years ago

I have a problem with the bank feed. My current subscription is Together+.

The system is now asking me to subscribe at five pounds a month to use bank feed. This was working last week. The together plus subscription includes bank feed. Could you take a look for me please and to what the problem is. Also I used to be able to attach a file. My terms and conditions when sending email invoices/estimates. Im and now unable to open the file. System wants subscription for PDF cubed as well now.

Regards Jason

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Shahriyar Faruk

208 entries

Hi Jason,

Sorry for the delayed response.

Hopefully this is working now. However, if the problem still persists, please raise a ticket with our support team using the guide link below and we can raise it directly with Yodlee.

http://www.clearbooks.co.uk/support/guides/getting-started-2/ask-support-within-clear-books/

Please let me know if there is anything else i can assist you with.

All the best,

Shaz

10 years ago

Bank feed asking for subscription not working.

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