Sales Credit Notes
Problem reported by Gary Berg 6 years ago
I feel that there is an anomaly with regard to sales credit notes. I have been told by Clear Books that the only way to raise a credit note to a customer that will be refunded is to raise a negative invoice so that it can be allocated against the refund. This seems illogical especially where there is a credit note option. The other problem that this produces is that when a pdf version of the negative invoice is created the heading at the top is 'Invoice' rather than 'Credit Note' which will confuse the customer.