INVOICES

Problem reported by Nasir Taj 11 years ago

I CREATED AND EMAILED MY CLIENT INVOICES 11,12,13 SINCE THAN CLIENT HAS MADE PAYMENTS AND I CAME TO RECONCILING THE FIGURES AND I COULD NOT FIND THEM. THERFORE I LOOKED IN THE SENT EMAILS SECTION AND INVOICES ARE THERE BUT WITH A DIFFERENT INVOICE NUMBER, INSTEAD OF INV0000011,12,13 THEY ARE STARTING WITH VINI0000011,12,13. FIRSTLTY I NEED THESE TO BE IN SEQUENCE WITH ALL THE OTHER INVOICES STARTING WITH INV00000..., AND SECONDLY WHEN I SEARCH FOR ALL INVOICES THEY SHOULD BE AVAILABLE FOR ME TO SEE TO RECONCILE THE FIGURES.

PLEASE URGENTLY RESPOND.

Solved
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1 Reply

Hello Nasir,

Those invoices which you emailed were voided. This is why they show up as VINV. Due to the invoices being voided, they will not be shown in the normal invoicing section.

You will need to click on Reports. At the bottom of this page, there will be Exceptions which will give you access to those invoices.

You can recreate these invoices to keep it on your system.

Vanish

11 years ago

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