Problem reported by James Johnston 11 years ago
Hi,
Bit of an odd one, i have an invoice marked as paid. But the date shows as "30 Nov -1" which i'm not even sure how that could have been input.
NV002169 04 Feb 14 07 Feb 14 30 Nov -1
It's from Feb this year so falls under a closed VAT return, is it possible to get the date corrected or does it need to be a credit note & new invoice?
Cheers,
James
SolvedHi James,
Firstly you have to allocate a payment to the invoice to pay it off. When you have done this, you will see the quick pay option appear in the invoice, it's here you will be able to change the date to 7th Feb as you wish.
Cheers
Chris
Thanks Chris,
Has now been marked paid on the correct date, but now the bank balance is incorrect. Is there any chance this will be in the overall balance twice?
James
Hi James,
If you go to Money > Bank Accounts > All > Santander > Click Bank Rec at the bottom of the screen > Enter the balance as 0 to get to the next screen > You will see a list of unallocated payments. All of these need to be reconciled in order for your accounts to balance and the correct balance to be displayed. If there are any payments you do not want, these will have to be deleted and adjusted in the journals section.
I hope this helps.
Chris
Thanks Chris, I'll have a trawl through.
J
You must 