Editing a transfer forgets the payment method and exchange rate

Problem reported by Richard Cooper 10 years ago

Steps to reproduce:

  1. Create a transfer between two dollar bank accounts. Notice that you are not give any opportunity to specify either a payment method or a sterling exchange rate
  2. View the payment representing one side of the transfer. Notice that the payment method has been set to "Bank Transfer" and the sterling amount has been set to a reasonable value using the default exchange rates. Also note that the exchange rate used is not shown, only the two amounts.
  3. Now click the "edit" button to change the payment

Result:

  • On the edit page the payment method has been forgotten and reset to "Select payment method", forcing me to reselect it before I can submit the form
  • On the edit page the exchange rate has been forgotten and reset to 1. At this point I can either work out what exchange rate was used behind the scenes for the original transfer and reapply that or just accept the rate of 1 and hope that it doesn't matter since this is an exchange between dollar accounts

This bug also happens with transfers between two sterling bank accounts but obviously only the payment method is forgotten. The exchange rate is not an issue.

Solved
Write reply4

4 Replies

Hi Richard,

Thanks for your post.

You're right, the payment method resets. I'll leave this as a problem for the technical team to look into.

I've tried transferring a payment of $200, and translated the reporting currency manually to £118. This gave me an exchange rate of 1.6949152542373/1 on the edit page. May i ask, when you're entering the reporting currency, do you put in £200?

Many Thanks,

Shaz

10 years ago

Hi Richard,

I have now forwarded this issue directly onto our Technical team, so they will hopefully be able to look at and resolve it as soon as possible.

Thanks

Chris

10 years ago

Hi Richard,

I have been informed by the developers that this issue should now be resolved for you. One modification brought in is that when it is a bank transfer, as in this case, there will be no payment method option as that is obvious and will always be bank transfer. In other cases it will now no longer forget.

Thanks

Chris

10 years ago

Hi Richard,

This time it is fixed for sure and should be live by the end of the day, if it isn't already. If by tomorrow you still have the same issues, please let me know.

Chris

10 years ago

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