API - Invoice Raising Problem

Problem reported by Justin Mays 11 years ago

Hi,

Our system which usually raises invoices on Clearbooks using the API seems to be having difficulty today with the process. We keep getting an error as below, any ideas?

Whoops, system error. Please contact contact support

Thanks!

Solved
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3 Replies

Hi Justin,

Can you confirm whether the issue you were having with raising invoices was resolved?

Many thanks,

Anan

11 years ago

Ok but this has worked previously, and it's crucial we can raise our invoice (which does have more than 100 items), it actually has more than 200 items.

Thanks

11 years ago

Hello Justin,

If you are making an invoice with the API call of more than 100 items, there is a current bug on the system.

We are looking into this. As mentioned in the Whoops! error, could you send us a ticket so we can push this further with the developers.

Sorry for any inconvenience caused.

Vanish

11 years ago

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