Mobile App - Keyboard has no dot...

Problem reported by Kevin Gaunt 10 years ago

Hi. I am trying to use the mobile app to record receipts while on-the-road. However, when I try to add the value, there is no dot on the keyboard that pops-up. Am using a Samsung Galaxy Note 2. Can anyone help please?

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3 Replies

Hi Kevin,

Thanks for raising this issue I have passed this over to the development team. I will update you as soon as the issue is resolved.

I apologise for any inconvenience this issue has caused you.

All the best,

Anan

10 years ago

Thank you Anan. Is this likely to take long? Should I forget trying to use the app for now?

10 years ago

Hi Kevin,

Having looked into this further, it seems that this is a design feature with Samsung themselves. It is simply not a feature that they facilitate and this is an ongoing issue too as it still affect their latest products.

All the best,

Chris

10 years ago

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