Mobile App - Keyboard has no dot...

Problem reported by Kevin Gaunt 11 years ago

Hi. I am trying to use the mobile app to record receipts while on-the-road. However, when I try to add the value, there is no dot on the keyboard that pops-up. Am using a Samsung Galaxy Note 2. Can anyone help please?

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3 Replies

Hi Kevin,

Having looked into this further, it seems that this is a design feature with Samsung themselves. It is simply not a feature that they facilitate and this is an ongoing issue too as it still affect their latest products.

All the best,

Chris

11 years ago

Thank you Anan. Is this likely to take long? Should I forget trying to use the app for now?

11 years ago

Hi Kevin,

Thanks for raising this issue I have passed this over to the development team. I will update you as soon as the issue is resolved.

I apologise for any inconvenience this issue has caused you.

All the best,

Anan

11 years ago

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