Deleting importing bank records

Problem reported by Christoper Graham 10 years ago

This is confusing, and possibly a bug. If I am importing bank records and choose to delete one that is for a transfer, I get a message, "The Invoice you want to void has a payment allocated against it. Please either 'Delete Payment' ... or 'Delete All'...". However there is only a 'Delete Payment' button.

Then if I try and delete another one which is for a payment, there is only a 'Delete All' button.

1 Reply

Hi Christopher,

The reason for this is because there are different types of bills and invoices within the system. Some are paid for by allocating a payment, whilst others are simply marked off as paid with the details filled out. Where there is a payment attached it is not possible to edit the bill/invoice until the payment has been removed. This happens when the claim/bill/invoice is correct and you do not wish to recreate it from scratch. In this case, you simply delete the payment, make the changes and re add it again.

Chris

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