I'm extremely sorry for the inconvenience caused due to this feature not being fully operational. It's still being looked into by our technical team and should be addressed fairly soon, although I cannot provide a specific time frame when the fix for this issue will go live.
However, in the meantime as pointed out by Richard, we take our own internal backups on a daily basis and through these backups can have your databased restored to an earlier restore point, if you just kindly let us know.
Once again I am extremely sorry for the predicament you are placed in due to this feature not working as intended. Please accept our humble apology as we were rigorously to fix this issue ASAP.