Problem reported by Peter Joost Middag 10 years ago
The companylogo and addressfields are not shown when printing a "Bill". It works fine with "Invoices"
(On firefox)
SolvedHi Peter,
Your company logo was removed from Bill PDF's, in a recent update to Clear Books: https://secure.clearbooks.co.uk/community/news/9667/purchase-pdfs-removal-of-clear-books-business-from-header.
We are however doing some more research into how people were using this feature, and it would help us greatly if you could provide some more information on this.
Solved? NOT solved!!
I am using it for filing purposes (by printing the bill and attaching the bankstatement which reflects the corresponding payment)
Secondly I always send a confirmation to my suppliers that I paid their invoice by email (you call it "courtesy email"). When I do this now they can't see our logo and addressdetails. Not very professional....
Nobody asked my opinion, but I really would like to have it back, at least as a option to choose (by adding a checkbox in settings).
Because I use this option I also would like to have a button "PDF" too, like there is in "Invoices". Printing the bill needs too many clicks now...
Hi Peter,
As my colleague explained, this change was made based on customer feedback and it was felt that it was unnecessary for supplier bills to include your company logo (essentially their customer).
Thank you for your comments, both here and on the News item. We are looking at home best to address this issue and all views are most welcome and very helpful.
Thanks
Chris
I agree with Peter, but in this case it's for our expenses that I print out as part of our annual accounts information to hand over to our accountant. Okay, the last batch of expenses I did was last June, but still it was a shock to go in today and find our company logo and information not displayed. I might as well just use Excel then.
Hello Kali,
Please can you add in your comments and feedback to the link below.
The developers are looking at this and are planning to make a revert on this but need further feedback on the issue.
Sorry about this.
Vanish
Meanwhile solved
You must 