PDF attachments failing
Problem reported by Clive Truby 10 years ago
and have been for months now... Generate an invoice and the resulting email to the Customer and me are 1k big - it's corrupt! Please advise or fix!!
SolvedSolvedSolved
Hi Clive,
There seems to be a PDF protection enabled in the following page: https://secure.clearbooks.co.uk/appclaritylimited/accounting/themes/edit/974/.
What you will need to do is change the PDF protection field from being enabled to disabled and it will no longer cause the PDF attachments to fail.
I hope that this has been helpful.
All the best,
Shaz
Thanks. I have to say this: It wasn't me of course, haven't been in that screen since I set it up in 2011... It's worthy of note that a support call to your team some weeks ago was a waste of time it would appear.
Thanks again
You must 