Missing invoice - can I recreate it?

Question asked by Darren Openshaw 10 years ago

Looking for advice. I can't seem to find an invoice on the system, is there a way of recreating it? Thanks.

8 Replies

Hi Darren,

INV130803 has been voided and therefore will not show up under the sales tab. If you would like to restore it you can find it in Reports > Financials > All > Exceptions > Void Sales. If you then click on this invoice and press Copy and then Save this will restore the invoice back to Unpaid, but with a different ID number.

I hope this helps

Chris

No problem, Darren. Glad I could help.

I will take a look for you. Can I ask what the customer was called at all, please?

Hi Darren,

If you could please give me the details of the invoice I will see if I can locate it for you. If it is no longer in the system at all, you will have to start again I am afraid.

Chris

Reply to this question

Attach images by dragging and dropping or upload
 

Your comments will be public and can be answered by anyone in the Clear Books community.

Find out what we do and who we are