Missing invoice - can I recreate it?
Question asked by Darren Openshaw 10 years ago
Looking for advice. I can't seem to find an invoice on the system, is there a way of recreating it? Thanks.
Hi Darren,
INV130803 has been voided and therefore will not show up under the sales tab. If you would like to restore it you can find it in Reports > Financials > All > Exceptions > Void Sales. If you then click on this invoice and press Copy and then Save this will restore the invoice back to Unpaid, but with a different ID number.
I hope this helps
Chris
Best answerHi Darren,
If you could please give me the details of the invoice I will see if I can locate it for you. If it is no longer in the system at all, you will have to start again I am afraid.
Chris
Thanks, Chris - 130803.
I will take a look for you. Can I ask what the customer was called at all, please?
The Villa
Thanks
Hi Darren,
INV130803 has been voided and therefore will not show up under the sales tab. If you would like to restore it you can find it in Reports > Financials > All > Exceptions > Void Sales. If you then click on this invoice and press Copy and then Save this will restore the invoice back to Unpaid, but with a different ID number.
I hope this helps
Chris
Best answerGreat, thanks.
No problem, Darren. Glad I could help.
You must 