Question asked by Jonathan Smith 10 years ago
Please could someone explain what the purpose of 'Bank Account 1' is? It appears to be pre-populated as both a customer and a supplier. I also have set up the company's own bank accounts on the system. How should 'Bank Account 1' be used when inputting bank transactions?
Hi Jonathan
In Clear Books, bank accounts are listed as customers and suppliers so that you can both send and receive payments through these. Bank Account 1 is just a dummy name. It is automatically setup by the system. You can edit this to represent any bank account you actually use.
Please go to Money > Bank Accounts > All and click on the blue pencil next to Bank Account 1. Here you will see that you can change the name to anything you want.
In Money > Bank Accounts > All, you will see there is an Import option next to each bank account. If you click on this you will be able to upload a bank statement in a .csv format. This will then create a Statement that needs explaining. You can then click on each item and tell the system what it relates too and match the payments to any unpaid bills and invoices you wish to pay off.
Please see these guides for more information on explaining bank statements: https://www.clearbooks.co.uk/support/guides/video/explaining-bank-transactions/
Chris
Best answerHi Jonathan,
I see that you mean. There was a video here, but it has been removed temporarily whilst we update it (along with others as a result of changes to the actual software).
Chris
This page - using both Chrome and IE.
https://www.clearbooks.co.uk/support/guides/video/explaining-bank-transactions/
I've also just had an online chat with Theo who couldn't see the video on his browser either.
I've been pointed to your YouTube channel meanwhile.
Thanks
Hi Jonathan, please can you tell me exactly what page you are on, please and what browser you are using also?
Chris
Chris,
Am I missing something here ?-I've clicked on the video link - but there is no video on that page. In fact there don't appear to be any videos on the support pages?
No problem Jonathan, glad it worked for you.
Chris
Thanks Chris, this got me in the right direction.
For the record (should anyone else be reading this), I'd already changed the name of 'Bank Account 1' - so it was not showing up in the Bank Account list - but I had not yet updated the 'bank entity' under the 'Details' section for the bank accounts, which were still pointing to 'Bank Account 1'. So as I result I could not see Bank Account 1 on the list, but it was the only account showing up when I did the explain routine.
Now sorted. Wait five minutes for my next question!
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