Karen Wright

Hi Karen,

I take it you have created a purchase credit note already and have received a refund? At the moment credit notes can only be allocated to unpaid invoices/bills (in development at the moment is the ability to allocate payments to them too). So for the time being you will need to delete the credit note and create a negative valued bill (refund) instead:

You can then allocate payment to this using the quickpay form or by allocating a receipt from an imported statement.