How to change an invoice from 'paid' to 'unpaid'?
Question asked by Chris Harman 10 years ago
Hi We have allocated payments incorrectly and need to change an invoice status, from 'paid' to 'unpaid' - How can we do that?
- Go into the invoice in question
- Scroll to the bottom
- Delete the payments that have been allocated (red X against the amounts bottom left)
Best answerGreat minds...
Ok, it's just the one payment (I presumed more than one had gone against the invoice/bill)
Click on the payment ID.
Delete
Delete payment (unless you need to delete the bill/invoice too)
Worked it out - Select payment ID, then select 'delete' the en select 'delete payment' Thanks
Thanks for your reply - I have payment history, but no 'red x' to delete the payment?
You must 