Why can't I see National Insurance number?

Question asked by Daniel Dainty 10 years ago

Hello

Why can't I see an employee's National Insurance number on their HR main page?

9 Replies

Hi Daniel

It has been fixed now. You can see the NI number on the Employee page on the Basic information box.

Hope this improves your user experience.

Best regards

Latha

Hi James

We hope to resolve this by Monday. Technical team are working on this now.

Thanks for being patient.

Best regards

Latha

Hi James

I will have the technical team have a look at your request. Thanks for raising this.

Best regards

Latha

NI Number is not available in fields you can select for Export - can this be added please?

Hi Daniel

One quick update. The Issue of NI number not being visible on the employee page was raised as a bug with the development team.

Glad to inform you that the development team say work is in progress on this issue.

Soon we should get this fixed. I will let you know once this is working.

Best regards

Latha

Yes, Daniel. That would be ideal. I will try my best.

Thanks for using the community forum.

Best regards

Latha

Thanks Latha.

I think it's best if all the staff's info is shown on the staff's info page! :)

Daniel

Hi Daniel

The NI number is available under bank > edit information and not showing on the HR main page.

I will escalate to the development team and if they can add a tab on the main page.

Hope this helps !

Best regards

Latha

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