Question asked by Andy Miller 10 years ago
A customer had 3 invoices outstanding. The customer chose to pay the most recent two leaving an older one unpaid. When I look for the invoices to reconcile it comes up with the oldest one (unpaid) and does not display the more recent two. Why not? I have multiple items selected
Hi Andy,
What screen is this in, please? Are you trying to apply payments to these invoices and are the oldest two marked as paid or unpaid in the system? If it is easier, please feel free to email contact support so that you can share more exact information away from a public forum.
Chris
Best answerChris,
Thanks for reply,
I think I understand the system a little better now. The two bills in question had in fact been reconciled manually previously. I think i just about understand where importing bank statements makes sense and manual reconciliation does after moving ClearBooks and importing a large volume of data.
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