Question asked by PAUL CLARRY 9 years ago
How to write off small amounts (customer paid 5p short on cheque to original invoice) and how to delete a paid (explained) invoice, ie paid in 10 cheques but one was returned to us, so when explained on statement were one cheque amount short so to get other 9 cheques showing as paid had to make up invoice for myself just to make the total right, now want to delete made up invoice, is only option to make a credit note??
I'd do a credit note for that. Click onto the invoice, scroll to the bottom left, click options, scroll to the bottom right, change the date if needed (i'd tend to use the date payment was received), click apply credit note.
Given what you've done already i'd probably treat the bounced cheque as a refund - see here fr how https://www.clearbooks.co.uk/support/guides/mangemoney/paying-a-refund/
Best answerOr alternatively void the dummy invoice you created then follow Paul's suggestion https://secure.clearbooks.co.uk/community/problems/13735/bounced-cheques
You must 