Down Load Tool in Reports

Question asked by Bibi Eldred 10 years ago

Which permission allows a user to view and use the download tool in Reports? I have access and need an employee to have the same access, against all report fields her permissions are set to allow yet it doesn't have this option available?

Thanks

file

2 Replies

Hi Leanne

The report>Download Tool(s) actually refers to the Tools>Export feature, which is what I use all the time, so if you click on any of the "downloads" in the Reports menu you'll notice that you immediately dash over to Tools>Export. Confusing?

Even more confusing is that there's no Tools>Export permission (like there is Tools>Import) but, if you tick the "Reports>Export data" permission your employee will have the Tools>Export feature activated to use....but weirdly, not the Reports>Downloads copy.

I've learned something here and will point it out to the UX (User Experience) team.

file

Weirdly that does solve our problem. Thank you very much for your help :)

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