Issuing a refund
Question asked by Sarah Turner 10 years ago
I issued a deposit invoice in November which was paid by cheque and banked in December.
The job has now been cancelled and I want to return the payment.
How do I show that in Clearbooks?
Hi Sarah - when explaining the payment use the "Refund" tab, this will enable you to select the customer and explain the refund. It does mean however that, if you have issued a credit note, you'll have to void this as the refund replaces it.
Best answer
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