Recurring invoices deleted
Question asked by Shirley Wyatt 9 years ago
Hi all, Does anyone know how I can get a list of recurring invoices that have been deleted please?
Hi Shirley,
If you wish to obtain a list of recurring invoices that have been voided, you would be able to do so by navigating to Sales > Invoices > Void.
If any recurring templates have been deleted, they cannot be restored or viewed in the void list any longer.
Hope this helps.
Best answerHi, that list is for ALL voided invoices. Can I get a list of voided RECURRING invoices?
Hi, Our clients sign up for recurring invoices, after the first invoice, some ask to cancel. We need to assess this 'fall-out' rate. That's why I need a report on 'recurring invoices', or 'invoices that were to recur', and not voided invoices in general
Hi Shirley,
Recurring invoices are the same as any other invoice. The only difference is in how they are generated - manually or via the recurring template. That being said, if any recurring invoices have been voided, they will be listed amongst all the other voided invoices.
If, however, you are referring to the deleted recurring template, this cannot be restored or viewed in the voided list.
Hi Shirley,
This sounds rather like a customised report, which we don't currently offer, I'm afraid. May I suggest that you add this as an idea, so that our Product Team can review it for any future implementation? Many thanks.
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