Question asked by Ben Durman 9 years ago
I have added a few transactions to a savings account and today realised that the starting balance was £5,830.00 instead of £5,830.13. I can't reconcile it as it is but can't find any way to amend this starting balance. Is this possible?
Hi Ben - It may be if I have a look at the account - if it's ok could you send in a ticket so I can investigate further?
https://www.clearbooks.co.uk/support/guides/getting-started-2/ask-support-within-clear-books/
Best answerHi Ben,
The account should be listed on the Settings>Getting started>Cash menu where you can update the opening balance - if it's not just let me know.
Hi. The accounts are listed but they all say £0 so I changed to £5,830.13, and my bank opening balance now says £11,660.13. When I added the account to clearbooks, I must have given the incorrect opening balance but I can't find any way to edit that.
Hi Ben - It may be if I have a look at the account - if it's ok could you send in a ticket so I can investigate further?
https://www.clearbooks.co.uk/support/guides/getting-started-2/ask-support-within-clear-books/
Best answer
You must 