Refund of subscription

Question asked by Rowland Kimber 9 years ago

Hi

Today a payment of £266.40 for the Clearbooks annual subscription left my account.

My plan was to switch to a monthly plan before today.

I'd like the £266.40 minus £20.60 to be refunded and my account switched to month payment plan of £20.60 going forward.

Please advise.

Rowland

Write reply2

2 Replies

Hi Rowland,

Do you mind emailing your query to contact support please? This will open a support ticket in our system, so we can investigate and get back to you directly to advise further.

Many thanks,

Mia

Best answer
9 years ago

Hi Mia,

Not really, why can't you forward this ticket on to 'support' and get them to email me??

9 years ago

Reply to this question

Attach images by dragging and dropping or upload
 

Your comments will be public and can be answered by anyone in the Clear Books community.

Find out what we do and who we are

Apps

Company

Social