Payment allocation

Hi Peter

First you need to find the payment. You can either do this by scrolling through the bank account or by finding said invoice and looking in the bottom left corner.

Once located, simply click into the payment and hit delete. It will then be presented with the options 'delete payment' or 'delete all' - the latter deletes both the payment and the invoice so just go for the 'delete payment' option. If the payment has been reconciled [with a green tick on your bank statement] you will likely receive a red warning msg asking you to 'click here' to first unreconcile it. Once you've done that i'm afraid you will have to click delete > delete payment once more.

If the payment was part of a bank import the payment will then fall back onto it so you can re-explain. If however if was just something you'd input on the fly you just need to add it again.

All of this is presuming it's not already in a VAT return - if it is it can't be undone [well, not by us anyway, CB could probably do it if you ask very nicely].