Mobile app for iPhone missing

Question asked by Vivienne Frankham 5 years ago

Has the Clearbooks iPhone app been removed? I've finally persuaded the other half to start taking pictures of receipts on a daily basis which is a huge help! However, he's just got a new phone and the Clearbooks app has disappeared. He has tried to download it from the app store but it's not there. Has something happened to it? How can he now get photos of invoices/receipts into Clearbooks?

4 Replies

Sorry Vivienne,

Our mobile app was pulled some time ago - we are planning re-development as part of our roadmap (currently working on subscription with mobile, integrations and customer invoices to go).

https://www.clearbooks.co.uk/2016/05/27/product-roadmap-may-2016/

The best way to send photos in bulk is to use the api email address:

https://www.clearbooks.co.uk/support/guides/invoicing/how-to-send-in-bulk-attachments-using-the-api-email-address-3/

Sadly won't be going for a subscription after really liking the trial because there is no iOS app.

I’m cancelling my subscription and moving to quick books.

They have a great mobile app and are able to stick to their development roadmaps and are actually cheaper and easier to use.

Very poor support, will be expecting a refund for the money I’ve spent as it’s not anywhere near as good as they try to make out.

Very very disappointed!

I recommend others switch too....

Hi Paul,

I'm sorry to hear that you want to leave. We have a purchases app for iOS and Android which will be available for download from the app stores in the next few weeks. We have been working with beta testers and the feedback has been very positive. We can't wait to make it available and would love for you to give it try as I think it would be something you would enjoy.

All the best,

Mohamed.

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