Money in for refund???

Question asked by Paul Calland 9 years ago

I have received money into the bank for Credits from my supplier. I can enter money in ok but there is no option now to explain it and add it as a refund from Autocrats .

Please advise how I do this?

7 Replies

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This is the tab you're looking for Paul.

In CLear Books credit notes can only be used to offset against an open invoice. If it's a cash refund you simply handle it as I've described above without ever creating a credit note.

Ok so I have found if you go into your bank account you get an option to post money in from a P/L contact however it does NOT as far as I can see then give you the option of allocating that against credit notes sitting on the P/L - please advise further

Ok so you if you mean: Sales - Money In - enter amount etc - this only gives you S/L contacts Purchases - Money Out - only allows you to pay a P/L contact NOT accept a refund from them Money - where the Money in Tab - explain as refund used to be does not give you that option - only the attached headings

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Once you've typed in the money in details and pressed explain you'll see it.

And where is that tab please it doesn't appear to be in the 'Money In' area which is where I would expect to see it

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