Accounts Weekly Report Email
Question asked by Graham Godley-McAvoy 4 years ago
Some of our users have reported receiving an accounts weekly report by email but I can't find where to enable/disable this in CB, can anyone help?
Hi Graham and Kathryn,
I have been informed that there was a bug, preventing the emails from being sent out, which has now been fixed.
If you log into your account and go to Settings>Configure System>Toggle features, scroll to the bottom of the page and untick Clear Books weekly reports email, you should no longer receive them.
Best answer
Yes - these seem to have turned themselves on without any intervention from me. Please let us know how to turn them off.
Hi Graham and Kathryn,
I have been informed that there was a bug, preventing the emails from being sent out, which has now been fixed.
If you log into your account and go to Settings>Configure System>Toggle features, scroll to the bottom of the page and untick Clear Books weekly reports email, you should no longer receive them.
Best answerGreat! Thank you!
Thanks.
I cannot find it in the menu you mention, has it moved
Hi Zulqar,
You will now find the Weekly reports option by going to the symbol of a person in the top right and clicking on Settings.
https://s3-eu-west-1.amazonaws.com/uploads-eu.hipchat.com/36185/4243934/3mNorB69Mr284wx/upload.png
If you would like to control whether or not you receive Clear Books emails at all, the toggle can be found in the same location as previously said.
https://s3-eu-west-1.amazonaws.com/uploads-eu.hipchat.com/36185/4243934/bcz4Bph6uIapP0E/upload.png
You must 
