can delete old accounting period.
Question asked by Ryan Thomas 8 years ago
padlock is 'unlocked' but it wont delete. How to do this ?
ok found the problem. Had to create the new periods overlapping the ones I wanted to delete first, it then let me delete them.
Best answer
Hi Ryan,
I'm sorry to hear that there has been a problem with this. Usually, clicking the red 'X' next to the unlocked period you wish to remove will delete it. Would you mind emailing your issue to contact support, with details of your Clear Books account name and the period that you are trying to delete, please? We can then investigate the matter further for you. As this is a public forum, for security reasons, it would be better to email us the details rather than post them here.
Many thanks.
Kind Regards,
Natasha
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